Last updated: 1 January 2025
Summary: We collect only the data necessary to provide our services. We do not sell your data. You can delete your account and all associated data at any time from your Dashboard → Profile page.
We collect the following types of information when you use Neelamify:
Account Information: When you sign in, we receive your name, email address, and profile information from your Manus OAuth provider. We store this to create and manage your account.
Usage Data: We collect information about how you interact with our platform, including pages visited, searches performed, properties viewed, and features used. This helps us improve the platform.
Saved Data: Properties you save, alerts you create, and preferences you set are stored to provide personalised features.
Contact Form Submissions: When you contact us, we store your name, email, subject, and message to respond to your enquiry.
Payment Information: We use Stripe for payment processing. We do not store your card details. We only store your Stripe customer ID and subscription status.
Technical Data: IP address, browser type, device information, and cookies for security and analytics purposes.
We use the information we collect to:
We do not sell, rent, or trade your personal information to third parties. We may share your information with:
Service Providers: We use trusted third-party services including Stripe (payments), AWS S3 (file storage), and analytics providers. These providers are bound by confidentiality agreements.
Legal Requirements: We may disclose your information if required by law, court order, or government authority, or to protect the rights and safety of Neelamify and its users.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your information is transferred.
We do not share your personal information with banks, NBFCs, or any auction-related parties.
We retain your personal information for as long as your account is active or as needed to provide services. Specifically:
When you delete your account, we delete your personal data within 30 days, except where retention is required by law.
We use cookies and similar technologies to:
You can control cookies through your browser settings. Disabling cookies may affect some features of the platform. We do not use third-party advertising cookies.
We implement industry-standard security measures to protect your information:
While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
Under applicable Indian data protection laws, you have the right to:
To exercise these rights, contact us at [email protected]. We will respond within 30 days.
Neelamify is not intended for users under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it promptly.
We may update this Privacy Policy from time to time. We will notify you of significant changes by:
Continued use of Neelamify after changes constitutes acceptance of the updated policy.
For privacy-related enquiries, please contact:
Neelamify Privacy Team
Email: [email protected]
Address: WeWork BKC, Bandra Kurla Complex, Mumbai 400051
For general support: [email protected]